FAQs
Frequently Asked Questions
Display None
What is EnableLA?
EnableLA is an assisted transportation service with trained drivers that provides wheelchair-accessible SUVs for those with disabilities, seniors, and anyone needing extra assistance in Los Angeles County. It is part of Hyundai Motor Group’s commitment to expanding mobility access for all people.
Who is EnableLA intended for?
EnableLA is designed for people who use wheelchairs and anyone who needs extra assistance moving around L.A. County. This includes seniors, the vision impaired, or anyone with disabilities or special needs. Riders must be at least 18 years old, unless accompanied by an adult.
How do I request an EnableLA ride?
EnableLA rides can be booked through our transportation partner ButterFLi, using the ButterFLi app, website, or by calling ButterFLi at 1-855-267-2354. Click here for more information.
Is EnableLA COVID-safe?
Yes. EnableLA drivers are fully masked and we follow comprehensive cleaning protocols to protect our passengers from COVID and other illnesses. This includes regularly sanitizing vehicles, using anti-microbial light to kill bacteria, and installing plastic dividers between drivers and passengers.
Can I book an EnableLA ride in Spanish? Are Spanish-speaking drivers available?
What is ButterFLi, and how does it relate to EnableLA?
ButterFLi is a well-regarded transportation service based in Los Angeles that provides non-emergency medical transportation to riders in need of assistance. EnableLA vehicles are booked through the ButterFLi app, website, or toll-free phone number.
Where is EnableLA available?
EnableLA is available anywhere in Los Angeles County. Click here for a map of the County.
When is EnableLA available?
How much does EnableLA cost?
How do I pay for EnableLA?
What vehicles does EnableLA use?
How many passengers can fit in an EnableLA vehicle?
Is there room for luggage or other belongings in EnableLA?
What kinds of wheelchairs or other equipment can EnableLA accommodate?
What assistance do EnableLA drivers provide?
What kind of training do EnableLA drivers receive?
Are service animals allowed in EnableLA vehicles?
Are emotional support animals allowed in EnableLA vehicles?
Can EnableLA vehicles pick up or drop off at LAX terminals?
What if I leave a personal item in an EnableLA vehicle?
For more information, please contact ButterFLi at 1-855-267-2354 or email info@gobutterfli.com